Process Automation Executive

About MSLA

The Muslim Student Leaders & Alumni (MSLA) is an organization that works with MSAs on a consultancy capacity, focusing on community growth and sustainability. Our vision is to unite MSA communities that are optimally structured, with strong collaboration, and strong networks that ultimately serve to please Allah.

Role Overview

The Process Automation Executive owns how MSLA's internal work gets done — but mostly by not doing it manually. The core of this role is identifying repetitive operational processes (note-taking, agenda prep, task creation, follow-ups, status updates, onboarding) and replacing them with automated workflows powered by Claude and other AI tools, integrated across Slack, Jira, and Google Workspace.

Operations and communications are the substrate: you'll keep our Slack workspace, Jira board, and meeting operations running cleanly. The long-term goal, however, is that most of that work runs itself — so the team can focus on higher-leverage strategy and impact rather than manual coordination.

This role is ideal for someone who instinctively asks "could a script or AI agent do this?" before any recurring task, and who is excited to apply AI tooling in service of a mission-driven organization.

Key Responsibilities

Automation & AI tooling (primary focus)

• Identify routine, repetitive, or manual processes across MSLA and replace them with automated workflows wherever possible.
• Use Claude and similar AI tools to automate note-taking, meeting summaries, agenda preparation, and follow-up generation.
• Build automations that turn meeting notes and Slack discussions into properly formatted Jira tasks with owners and due dates.
• Set up and maintain integrations between core tools (e.g. Slack, Google Workspace, Jira, Notion) so information flows automatically and isn't re-entered by hand.
• Automate recurring reports, reminders, status nudges, and onboarding steps.
• Document each automation clearly so other execs can understand, trust, and extend it.
• Continuously review existing workflows and propose AI-driven improvements that save the team time.

Operations & communications

• Manage and maintain the MSLA Slack workspace, including channels, automations, and user permissions.
• Ensure team updates, reminders, and action items are communicated consistently across Slack.
• Maintain the Jira board (or equivalent tool) to reflect active projects and backlogs.
• Prepare and circulate meeting agenda.
• Record meeting minutes, decisions, and action items during weekly or biweekly team meetings.
• Follow up after meetings with summarized notes and clearly assigned next steps.
• Maintain a centralized repository of meeting records and documentation (Google Drive / Notion / Confluence).
• Track task progress and flag blockers or overdue items for leadership review.
• Ensure that organizational priorities are visible and time-bound through the Jira system.
• Help maintain an updated MSLA operations manual (covering internal tools, SOPs, and communication norms).
• Assist with onboarding new team members and MSA execs by ensuring they're set up on Slack, Jira, and shared drives.

Desired Qualifications

• A "default to automate" mindset: instinctively asks "could a script or AI agent do this?" before doing recurring work by hand.
• Hands-on experience (or strong interest) in using Claude or similar AI assistants to automate everyday work — note-taking, agenda generation, task creation, summarization, and follow-ups.
• Comfort building automations and integrations between tools (e.g. Slack workflows, Zapier / Make / n8n, Google Apps Script, Jira automation rules, MCP-based integrations) — or a clear willingness to learn.
• Proficient with, or willing to learn, productivity tools such as Slack, Google Workspace, and Jira.
• Strong organizational and time-management skills.
• Attention to detail and clear written communication skills (including writing clear documentation for automations you build).
• Experience as an MSA executive, secretary, or similar operational/administrative position is a plus.
• Familiarity with project management or agile workflows (sprints, task boards) is a plus.
• Alignment with MSLA's mission and commitment to community-centered, faith-driven work.

Impact

Your work will:

• Keep MSLA's operations efficient, transparent, and collaborative.
• Free the team from repetitive manual work by replacing it with reliable automations.
• Ensure the team's meetings and projects run smoothly with clear deliverables.
• Enable MSLA's leadership to focus on vision and strategy — knowing the organization's operations are well managed and largely automated.
• Model strong organizational and AI-augmented operational practices for MSAs across the country.