Operations Executive

About MSLA

The Muslim Student Leaders & Alumni (MSLA) is an organization that works with MSAs on a consultancy capacity, focusing on community growth and sustainability. Our vision is to unite MSA communities that are optimally structured, with strong collaboration, and strong networks that ultimately serve to please Allah.

Role Overview

The Operations Assistant Executive is a critical role within MSLA's internal organization. This person ensures that our operations run efficiently — meetings are structured and communications flow clearly.

You will help manage MSLA's internal systems — including our Slack workspace, Jira project board, and meeting operations — to ensure the team stays organized, accountable, and focused on achieving impact.

This role is ideal for someone organized, tech-comfortable, and excited about supporting a mission-driven organization through a strong operational infrastructure.

Key Responsibilities

• Manage and maintain the MSLA Slack workspace, including channels, automations, and user permissions.
• Ensure team updates, reminders, and action items are communicated consistently across Slack.
• Maintain the Jira board (or equivalent tool) to reflect active projects and backlogs.
• Prepare and circulate meeting agenda.
• Record meeting minutes, decisions, and action items during weekly or biweekly team meetings.
• Follow up after meetings with summarized notes and clearly assigned next steps.
• Maintain a centralized repository of meeting records and documentation (Google Drive / Notion / Confluence).
• Track task progress and flag blockers or overdue items for leadership review.
• Ensure that organizational priorities are visible and time-bound through the Jira system.
• Identify bottlenecks or inefficiencies in workflows and propose improvements.
• Help maintain an updated MSLA operations manual (covering internal tools, SOPs, and communication norms).
• Assist with onboarding new team members and MSA execs by ensuring they're set up on Slack, Jira, and shared drives.

Desired Qualifications

• Experience as an MSA executive, secretary, or similar operational/administrative position.
• Strong organizational and time-management skills.
• Proficient with, or willing to learn, productivity tools such as Slack, Google Workspace, and Jira.
• Attention to detail and clear written communication skills.
• Familiarity with project management or agile workflows (sprints, task boards) is a plus.
• Alignment with MSLA's mission and commitment to community-centered, faith-driven work.

Impact

Your work will:

• Keep MSLA's operations efficient, transparent, and collaborative.
• Ensure the team's meetings and projects run smoothly with clear deliverables.
• Enable MSLA's leadership to focus on vision and strategy — knowing the organization's operations are well managed.
• Model strong organizational practices for MSAs across the country.